carpe diem mfs

“A great solution for people feeling like they don’t have permission to fix things is that they meet with the CEO every day and you remove whatever’s in their way. You tell them — nothing can get in your way. Not resources, approval, someone saying ‘I didn’t know I could do that.’ When you do that, the first meeting is an hour. Within a week, it’s three minutes. People feel that they have the power to make a difference. I use the technique with CEOs all the time. People think it’s somebody who’s in their way when in reality it’s the system.”

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